Terms & Conditions

Please read through Gutter Doc’s Terms & Conditions.

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  1. Goods remain the property of Devkon Property t/a Gutter Doc (“the company”) until fully paid for. The company reserves the right to remove items installed and would not responsible for any damages that may occur as a result of any such removal.
  2. Failure to comply with the payment terms as highlighted in the submitted quotations, i.e “50% deposit on acceptance of quotation and balance upon completion” would cancel the one year guarantee on workmanship.
  3. Should a client opt to cancel installation, 25% of the deposit paid will be retained as a handling and damages fee.
  4. A minimum fee of R350 excluding material & labour will be charged if there are any deviations from original quote.
  5. We endeavour to exercise the utmost care in our work, however we do not hold ourselves liable (and we cannot be held liable) for any damages that may occur on any property howsoever caused.
  6. The company is not entitled to make any alterations to your roof/building/fascia etc unless agreed to by both parties in writing. Any changes so required by the owner should be discussed with the company prior to commencement of work.
  7. The finished look of gutters will depend on existing factors i.e. the newly fitted aluminium gutters will not seem 100% straight if existing fascia boards are not straight. Similarly with regards to downpipes – downpipes will not appear straight if the walls are not plastered properly or movement occurs or has occurred over the years.
  8. A labour fee will be charged and determined in the unlikely event of a claim in respect of rust, peeling or flaking.
  9. A ONE year guarantee on workmanship applies from date of completion.
  10. A TEN year guarantee on product
    1. The client is given a 10 year guarantee on corrosion, rust, flaking or peeling in respect of aluminium goods supplied by the company and which guarantee is limited to the replacement of these aluminium goods, in the unlikely event that they become defective as above.
    2. This guarantee does not cover damage resulting from building or site movements, abnormal atmospheric conditions, structural defects or mechanical or external physical causes, inclusive of any damage caused as a result of force majeure, or any damage resulting from the improper or negligent, or unskilled use of the aluminium goods.
    3. To institute a claim the client must supply the original invoice.
    4. The guarantee period shall commence from the date of completion.
    5. The guarantee is not transferable and applies only to the client.
  11. The client will be liable to the company for all legal costs incurred by the company on the scale as between attorney and client and for collection commission, in the event of any breach by the client of any of the terms and conditions governing the contract, despite the fact that a summons commencing action has not been instituted.
  12. “Client” means the person who contracts with the company in respect of the work to be done, and who is responsible for payment to the company and shall be the owner if the contract is between the company and the owner, and may include any individual person or group of persons, corporations, limited liability companies, partnerships or sole proprietors.
  13. The customer shall complete all work on site in terms of “plans and specifications”, which shall mean the drawings and specifications for the project as provided by the client to the company.
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